FAQ's

Frequently Asked Questions

1. What products do you sell?

We sell high-quality kitchen products, including gadgets, utensils, cookware, and accessories designed to make cooking easier and more enjoyable.

2. Do you ship to the USA?

Yes! We currently ship to all locations within the United States. For shipping details and delivery times, please refer to our Shipping Policy.

3. What is your return and refund policy?

We accept returns within 30 days of delivery. Items must be unused and in their original packaging. For full details, please see our Return & Refund Policy.

4. How can I track my order?

Once your order is shipped, you will receive a tracking number via email. You can track your order directly with the carrier using that number.

5. How can I contact customer support?

You can reach our customer support team at support@packsright.com. We typically respond within 24–48 business hours.

6. Do you offer discounts or promotions?

Yes! We frequently offer promotions and discounts. You can subscribe to our newsletter or follow us on social media to stay updated on our latest offers.

7. Are your products safe to use?

Absolutely! All our products are made with high-quality, food-safe materials and are carefully tested to ensure safety and durability.